Effective Date: August 12, 2025
St. Clare Audio, a DBA of St. Clare Heirloom Seeds (“we,” “our,” “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, streaming service, or downloadable products.
Who We Are
Our website address is: https://stclareaudio.com.
St. Clare Audio is a DBA of St. Clare Heirloom Seeds, located at P.O. Box 254, Bedford, MI 49020.
Information We Collect
Personal and Account Information
- Name, email address, billing/shipping address, and account details when you create an account or make a purchase.
- If you create an account, we will store your name, address, email, and phone number to help populate future checkouts.
Payment Information
- Payments are processed securely through Stripe and PayPal. We do not collect or store your credit card details, but payment providers receive information required to process transactions (such as purchase totals and billing information).
Technical Information
- Cookies, IP address, browser type, and device information to improve site performance.
Comments
- When visitors leave comments, we collect the data shown in the form, plus the visitor’s IP address and browser user agent string to help detect spam.
- An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you are using it. After approval, your profile picture is publicly visible in the context of your comment. See Gravatar’s policy: https://automattic.com/privacy.
Media
- If you upload images, avoid including embedded location data (EXIF GPS), since visitors can download and extract location data from them.
Checkout & Store Information
While you visit our store, we may track:
- Products you’ve viewed (to show recently viewed products).
- Location, IP address, and browser type (for tax and shipping estimates).
- Shipping address (to calculate shipping and send orders).
- Cart contents (via cookies).
When you purchase, we collect:
- Name, billing/shipping address, email, phone number, payment details, and optional account info (username and password).
Cookies
- If you leave a comment, you may opt to save your name, email, and website in cookies for convenience (lasting one year).
- A temporary cookie is set on the login page to test if your browser accepts cookies (discarded when closed).
- Login cookies last for two days; screen option cookies last for one year. Choosing “Remember Me” keeps you logged in for two weeks. Logging out removes login cookies.
- Editing or publishing an article stores a cookie with the post ID (expires after one day).
Embedded Content from Other Websites
Articles may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the other site directly. These sites may collect data, use cookies, embed third-party tracking, and monitor your interactions with their content.
How We Use Your Information
We use your information to:
- Process purchases, subscriptions, and renewals.
- Provide access to streaming and downloadable audiobooks.
- Send information about your account and order.
- Respond to customer requests, refunds, or complaints.
- Improve, secure, and troubleshoot our website and services.
- Comply with legal obligations such as calculating taxes.
- Send marketing messages (if you choose to receive them).
Who on Our Team Has Access
Administrators and Shop Managers may access:
- Order information (what was purchased, when, and shipping details).
- Customer information (name, email, billing, and shipping info).
This allows us to fulfill orders, process refunds, and provide support.
Who We Share Your Data With
- Payment processors: Stripe and PayPal (for secure transactions).
- Hosting and analytics providers: To maintain and improve site performance.
- Password resets: If requested, your IP address is included in the reset email.
- Spam detection services: Visitor comments may be checked automatically.
We do not sell or rent your personal information.
Data Retention
- Comments: Retained indefinitely (to recognize follow-up comments automatically).
- Registered users: Personal information is stored in user profiles. Users may view, edit, or delete their info (except usernames).
- Orders: Stored for as long as required for accounting, tax, and legal purposes (typically 7 years).
- Other personal information: Retained only as long as necessary for service provision or legal compliance.
Your Rights
You may:
- Request a copy of your personal data.
- Request correction or deletion of your data.
- Request an export of your personal data (for accounts or comments).
- Unsubscribe from marketing communications at any time.
- Request erasure of data, except where required by law or security purposes.
- Residents of the EU and California may have additional rights under GDPR and CCPA.
Data Protection
We use SSL encryption, secure servers, and industry-standard practices. All payments are handled by Stripe and PayPal, in compliance with PCI-DSS standards.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their data. If you believe we have, please contact us for removal.
Contact Us
St. Clare Audio
P.O. Box 254
Bedford, MI 49020
Email:
GDPR Compliance (For EU/EEA Customers)
If you are located in the European Union (EU) or European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides you with certain rights regarding your personal data. St. Clare Audio takes these responsibilities seriously and ensures that your data is collected and processed lawfully, fairly, and transparently.
What We Collect
When you create an account, purchase a membership, or download an audiobook, we collect basic information such as your name, email address, payment details, and usage preferences.
How We Use It
We only use your personal data to:
- Process and deliver your orders and memberships
- Provide customer support and respond to inquiries
- Maintain and improve our website and services
- Comply with legal obligations
Your Rights Under GDPR
As an EU/EEA resident, you have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to the processing of your data
- Request a copy of your data in a portable format
How to Exercise Your Rights
To exercise any of these rights, please email us at:
